Hotel Information

Hotel Terms & Conditions

Accommodation will be allocated on a “first come, first served” basis. Prepayment will be required prior to arrival either by bank deposit, bank transfer or credit card. Please note the closing date, 10 October 2008 is the last day on which reservations will be accepted. The rates quoted are per room, per night including Bed & Breakfast, tourism levy & 14% VAT. These rates are valid for the period of the CSIR but may also be extended for a longer stay only.

Reservations
All reservations shall be made in writing by fax or e-mail through the Reservations Office. Cancellation of such reservations shall be subject to the relevant cancellation penalties contained herein.

In the case of Group reservations, full Rooming List and Group details shall be provided to the Reservations Office one month prior to the date of arrival. A group consists of any booking with 10 rooms or more.

Payment
Fancourt reserves the right to cancel and/or amend any reservation in the event of failure to comply with the terms of payment and Fancourt shall not be liable for any loss or consequential loss resulting from such cancellation or amendment.

Cancellation
A cancellation made 30 days prior to arrival date will entitle you to a full refund of the deposit, by cheque, upon written request.
A cancellation made within 29 days of arrival date will result in the forfeit of your deposit. Should this be a credit card booking, your credit card will be charged with the full accommodation including the relevant taxes.

Child Policy
Fancourt shall allow one child under the age of 12 years to share with two full paying adults in a One Bedroom Garden Suite at no additional cost (excluding meals).  An additional bed or cot shall be made available in either the Bedroom or the Lounge.

For two children or any child 12 years and over, an additional room will be required at the full rate.

The suggested accommodation for families is as follows:

A Two Bedroom Garden Suite

Two Interleading Standard Rooms

A Two Bedroom Garden Studio – Please note that these rooms are adjacent and not interleading and therefore are not suitable for smaller children.

Check-in and check-out times Groups
Check-in time: 15h00

Check-out time: 10h00